The term “cloud” has become so ubiquitous, its true value and benefit can get lost. But under all the hype, “cloud” simply means that your software, data and related infrastructure are hosted remotely via the Internet. Cloud facilities management has become so popular because it lowers costs while scaling seamlessly with your business. Essentially you’re paying someone else to deal with your IT headaches, including support, security and maintenance. You only pay for what you need, and you can expand or change cloud services on the fly — with no capital outlay.